From the founder and CEO behind the popular group purchasing website, Deal Dey, comes the highly efficient Amazon style website Konga.Com.
Selling an array of products ranging from baby care to make-up, Konga.com is a site that is revolutionising the way Nigerians shop. With the rise and rise of e-commerce purchasing in Nigeria, Konga.com is setting the benchmark of how to run an efficient e-commerce business,with a user friendly website and promises of deliveries within Lagos State aimed at 24 hours after ordering on-line. It is worth a mention at this point that even in London, if you require guaranteed delivery within 24 hours this is a feat that would incur a separate express delivery charge of around £5 to £10 additional to the normal delivery cost; Konga offers delivery for free on purchases over N2000.
On their website Konga state that they are, "...obsessed about great customer service..." and they, "...delight in doing things that people generally believe cannot be done." I have been monitoring feedback about Konga for a while now through various social media platforms and those who have used the site and purchased goods are providing positive feedback in all cases. Konga are certainly living up to their boastful words, with each customer proclaiming that Konga remains consistent in their promise to deliver on time and in full.
So what next for Konga? I would think expansion to other states in Nigeria. I do like that they are not being overly ambitious and trying to conquer everywhere at the same time because logistically they may not have been able to build such a fantastic reputation like they have from just concentrating in Lagos. One thing i would like them to to do is have a word with some of our UK logistic companies;they can learn a thing or two from Konga....
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